Completix

Professional services

Margin does not disappear at the end of an engagement. It leaks a week at a time.

Completix gives consulting, advisory, legal and IT services firms one place to see what every engagement was sold at, what it is now forecast to cost, and who is committed to it next week.

Built for the practice leader who has to answer for the fee, not just the delivery plan.

Resource allocation, advisory practice Weeks 41 to 44
ConsultantPrimary engagementW41W42W43W44
D. WhitfieldENG-2214 Operating model80%80%95%95%
A. RasheedENG-2214 Operating model60%100%130%130%
M. OkonkwoENG-2190 Cost review70%70%45%45%
S. VillanuevaENG-2237 Systems selection90%90%80%50%
A. Rasheed is committed to two engagements in weeks 43 and 44. Someone has to choose which one moves.
The engagement lifecycle

Every handoff in an engagement is a place where the fee quietly changes

Work is sold on one set of assumptions and delivered on another. Completix holds the record at each stage, so the difference between the two is visible while there is still time to do something about it.

1

Pursuit and intake

New work enters through a structured intake with the scope, the fee, the sponsor and the requested start date captured in one form rather than an email thread.

What is held
The version of scope the fee was based on, with the person who submitted it and the date.
2

Staffing

Consultants are allocated by name, not by role pool, across every active engagement, so a commitment on one account is visible on all the others.

What is held
Each named person's allocation across engagements, week by week, including the conflicts.
3

Delivery

Costs post against the engagement budget as they are recorded, and the forecast is revised by the delivery lead rather than inferred by the system.

What is held
Approved fee, actuals to date, current forecast and the variance between them.
4

Change and review

Scope movement is handled as a review at a defined gate. Approval is a decision a named person makes under your policy, not something the platform grants.

What is held
Who reviewed the change, what they decided, on what date, and against which fee position.
5

Close and renewal

The engagement ends with a reconciled budget and a record of every decision taken, which is the evidence base for the next proposal to the same client.

What is held
Final position against the sold fee, plus the posted status snapshots taken along the way.
Fee and forecast control

The question is not what you have spent. It is what this engagement will finish at.

Actuals tell you about last month. Completix keeps the sold fee, the recorded costs and the current forecast on the same card, so the gap between what the client agreed to pay and what delivery now expects to cost is a number rather than a feeling.

  • The approved fee stays visible as the baseline for the life of the engagement, so drift is measured against what was actually sold.
  • Forecast and estimate at completion are maintained by the delivery lead, so the number in front of the practice head is one a person is willing to defend.
  • Variance that crosses your threshold appears in the Warning Center. Completix surfaces it, your delivery lead decides what happens next.
  • Budget snapshots are taken deliberately, so the position you reported to the client in September is still the position you can show in December.
ENG-2214 Operating model redesign Northwind Retail Group
Approved1,240,000
Forecast1,286,000
EAC1,286,000
Variance-46,000
Actuals to date742,000 of 1,240,000
Forecast to complete544,000
Forecast against approved fee103.7%

Last snapshot posted 30 Sep by D. Whitfield. Variance flagged in the Warning Center on 14 Oct after the integration workstream was re-forecast.

One book of work

Practice leaders should not have to assemble the portfolio picture by hand

The weekly rollup exists because the data lives in different places. When every engagement records its fee, forecast and stage in the same system, the view across all clients is already there.

Advisory practice, active engagements Position as at 17 Oct
EngagementClientStageApproved feeEACVarianceStatus
ENG-2214Northwind Retail GroupDelivery1,240,0001,286,000-46,000At risk
ENG-2190Calder ManufacturingDelivery385,000371,00014,000On track
ENG-2237Brayton HealthChange review640,000658,000-18,000Watch
ENG-2251Harlow Legal PartnersStaffing210,000210,0000On track
ENG-2263Northwind Retail GroupIntake175,000175,0000On track
Filtered by practice. The same records feed the engagement view a delivery lead works in, so there is no second set of numbers to reconcile.

Access is governed by role, so a delivery lead sees their engagements and a practice head sees the book. Tenant data is logically isolated and every record is scoped to your organisation.

ENG-2214 status, period ending 30 Sep Posted snapshot
ScheduleAmber
BudgetRed
ScopeGreen
Monthly forecast against actuals ForecastActuals
MayJunJulAugSep

Snapshot taken by the delivery lead when the period was posted. The live status page has moved on since, the posted record has not.

What the client sees

A status report the client can trust is one you did not rebuild from memory

Status in Completix is live and current, drawn from the same records the delivery team works in. When a period is posted, that version becomes an immutable snapshot, so the report you sent in September stays exactly as it was sent even after the numbers move.

  • No parallel deck. The narrative, the RAG position and the financials come from the engagement record rather than a spreadsheet someone maintains on the side.
  • Posted periods cannot be edited after the fact, which is what makes the reporting history worth anything in a fee dispute.
  • Risks, issues, assumptions and decisions are logged as you go, so the record of what the client was told about a problem exists before it becomes contentious.
  • Documents and approvals sit with the engagement they belong to, not in an inbox belonging to whoever happened to run the workstream.
See it on your own engagements

Bring one engagement that is drifting, and we will set it up live

We will load a real fee, a real staffing picture and a real forecast, then show you where the variance would have surfaced and who would have been asked to decide.

Direct pricing and implementation. No system integrator required.