Completix

RAID Logs

RAID logs that keep every risk, action, issue, and decision on the record

Four logs on every project, one for each kind of record. Each item has an owner, dates, and a status, plus a history of who changed what, so nothing depends on meeting minutes, chat threads, or someone's inbox.

Decision log
CRM Replacement Program
4 decisions
RisksActionsIssuesDecisions
DecisionDecided byDate
Phase 2 modules moved to post go-liveProtects the launch window from vendor API limits
Steering Committee03 Jun
Approve vendor for data migrationOnly shortlisted vendor with a tested CRM connector
A. Lindqvist21 May
Adopt a phased cutover over big bangLimits disruption during month-end close
Steering Committee14 May
Freeze scope ahead of UATStable scope needed for test sign-off
M. Rossi28 Apr
The four logs

Four logs, one for each kind of record

Risks, actions, issues, and decisions each keep their own log on the project, with fields that fit that kind of record. You open one log at a time, so a decision never gets squeezed into a row built for a task.

RisksActionsIssuesDecisions

One project, four logs, opened one at a time.

Risks

What might go wrong, logged while there is still time to act. Each risk gets an owner and a mitigation plan, the working core of project risk management.

Vendor API limits cap migration throughput
A. LindqvistOpen

Actions

The work that has to happen and who owns it. Every action gets a due date and is tracked to done, not lost when the meeting ends.

Refresh UAT environment
A. Lindqvist · Due 14 JunOverdue

Issues

What has already gone wrong and needs resolving now. Logged with a single owner and a severity, and tracked until it is closed.

Legacy export failing on custom fields
D. OkaforHigh

Decisions

The calls you made and why. Recorded with the rationale and the options that were weighed, so they hold up when someone asks later.

Phase 2 modules moved to post go-live
Steering Committee · 03 JunDecision

Six weeks later, the sponsor asks why you descoped it

The steering committee agreed to push two modules to post go-live, a call made inside the program's portfolio governance. It made sense in the room. Now a sponsor wants the justification, and the minutes are sitting in someone's inbox.

When the decision is logged with its rationale and the options that were weighed, the answer is one record away, along with a history of who recorded it and when.

  • Who decided, and on what date
  • The rationale in plain language
  • The alternatives that were considered
DecisionCRM Replacement Program
Phase 2 modules moved to post go-live
Decided bySteering Committee
Date03 Jun 2026
Rationale Vendor API limits put the full scope at risk for the go-live date. Deferring reporting and bulk export protects the launch window without affecting core migration.
Alternatives considered
Hold full scope and move the go-live date
Add a second integration vendor mid-project
Change history
M. Rossi created the decision03 Jun 2026, 16:40 M. Rossi added the rationale03 Jun 2026, 16:52 A. Lindqvist added an alternative04 Jun 2026, 09:15

The blocker everyone mentioned but nobody owned

The legacy export keeps failing on custom fields. It came up in standup, again on a vendor call, and across three chat threads. Everyone knows about it. No one is clearly on the hook to fix it.

Logged as an issue, it gets a single owner, a severity, and a target date, and every change to it is recorded until it is closed.

Today, in chat
crm-migration
PSP. SinghMon 9:12Export failed again on the custom fields, same as last week.
MRM. RossiTue 14:03Seeing it too. Is anyone looking at this?
ALA. LindqvistThu 11:47Vendor mentioned it on the call. I thought D. had it?
Three mentions, no owner, no date
In the Issues log
IssueOpen
Legacy export failing on custom fields
OwnerD. Okafor
SeverityHigh
Raised06 Jun 2026
Target12 Jun 2026
Change history
P. Singh created the issue and set the owner to D. Okafor06 Jun 2026, 10:05
D. Okafor changed severity from Medium to High08 Jun 2026, 15:20
D. Okafor set the target date to 12 Jun 202609 Jun 2026, 08:44
Actions logCRM Replacement Program
1 overdue2 in progress
ActionOwnerDueStatus
Sign off data mappingM. Rossi04 JunDone
Refresh UAT environmentA. Lindqvist14 JunOverdue
Confirm cutover windowD. Okafor18 JunIn progress
Draft rollback planP. Singh21 JunIn progress
Brief the support teamS. Haddad25 JunNot started

Eleven actions came out of the gate review. Which ones are done?

Every review meeting ends with a list of things to do. Two weeks later the real question is simple: which are finished, which are late, and who is stuck. The answer should not depend on chasing people for updates.

Logged in the Actions log, every action carries an owner, a due date, and a status the whole team can see. Overdue items stand out, so follow-up is a decision you make, not a surprise you discover.

  • An owner and due date on every action
  • Overdue items visible without a status meeting
  • A change history on every item, from raised to done
System of record

A log lists what happened. A system of record proves it.

Every RAID item carries an owner, dates, a status, and a history of who changed what and when. The record holds up months later, without anyone reconstructing it from memory.

RiskCRM Replacement Program
Vendor API limits cap migration throughput
OwnerA. Lindqvist
StatusOpen
Mitigation Migrate in weekly batches and hold reporting modules until after go-live. Change history
A. Lindqvist created the risk19 May 2026
A. Lindqvist updated the mitigation02 Jun 2026
M. Rossi edited the description03 Jun 2026

A named owner on every item

Every risk, action, issue, and decision has someone accountable for it. Nothing sits in the log unowned.

Dates and overdue visibility

Due and target dates on the items that need them, with overdue work easy to spot, so nothing slips quietly.

Change history

Every edit records who changed what and when, so you can trace how an item moved over the life of the project.

Fields that fit each log

Risks carry mitigation, issues carry severity, decisions carry rationale. Each log asks for what that kind of record needs.

Kept on the project

The logs live on the project itself, as part of everyday project management, not in a side spreadsheet that drifts out of date.

Next to your reporting

RAID sits in the same platform as project status reporting and portfolio reporting, so delivery context is never a separate system to chase.

RAID logs, common questions

What is a RAID log?

A RAID log tracks a project's risks, actions, issues, and decisions. In Completix each of the four is its own log on the project, so every record has an owner, dates, and a status that fit its type.

No. Completix keeps four separate logs on each project, and you open one at a time. Each log has fields suited to its kind of record, rather than one generic list for everything.

Yes. Every RAID item keeps a change history that records who changed what and when, so you can trace how a risk, action, issue, or decision moved over time.

No. The Warning Center surfaces budget, schedule, and similar variances for human review, based on triggers you configure. It does not create RAID items, and a warning cannot be converted into a risk. Your team decides what gets logged.

A spreadsheet holds the list but not the accountability. In Completix each item lives on the project with a named owner, dates, a status, and a change history, so there is one current record instead of copies passed around by email.

RAID logs sit on the project alongside project scheduling, financials, and status reporting, so risks, actions, issues, and decisions stay next to the work they affect.

Keep one honest record of every project

See how Completix keeps risks, actions, issues, and decisions owned, current, and ready when someone asks.

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