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The Billing page

When you subscribe, you are in charge of the payment, to add/remove licenses as per your needs and retrieve invoices

Managing your licenses

In the main menu, under Site Admin, please select “Settings and Billing“.

The Billing page​

Then select the “Billing” tab

The Billing page​

Add/Remove licenses

Click on the “Add/Remove Licenses” button

The Billing page​

Edit the Total Licenses field with the number of licenses you need.

For monthly subscriptions, a license decrease will stop the charge up to that day and the proration (refund) to month end will be reflected in your next invoice . For yearly prepaid subscription, a license decrease will not result in a refund.

Add-ons

Our plans offer add-ons feature/services based on your subscribed plan. Click on the “Add” button to add/remove any optional add-ons.

Select any options you want and click on the “Add” button. Your plan will be automatically updated and your next invoice will be prorate to reflect the change.

For monthly subscriptions, if you “unsubscribe” from an add-on, you will only be charged up to that day and the proration (refund) to month end will be reflected in your next invoice . For yearly prepaid subscriptions, an add-on removal will not result in a refund.

The Billing page​

Invoices

You can view all of your invoices in the “Invoices” section of the billing page

The Billing page​

Simply click on any bill to bring up your detailed invoice. You can then download a PDF copy of it.